The endpoint of a link does not work.
Make sure you use the proper link format. Use an absolute link, instead of a relative link.
Broken Links (Microsoft Outlook)
Outlook uses different code for links in emails, and the code is placed into an “if” condition. These “if” conditions are built as Microsoft-specific HTML comments and will not render in any other email client but Microsoft Outlook.
Check the Microsoft Outlook link is referencing the correct destination and fill in the correct URL in the reference.
In the example below, the href is
Button with Links
Sometimes buttons don’t work across all email clients. When testing to see if a button works, make sure you also test with an Microsoft Outlook account on top of your regular email client.
If you are experiencing errors with your links in buttons, try using Buttons.cm to create a button. This will create a button and make sure this works on all email clients.
Click Tracking links aren’t registering.
Due to some Sendwithus platform limitations, attributes inside your
<a> tags have to be placed in alphabetical order.
Certain ESP’s do not wrap the URL’s properly if it is missing the protocol. This can affect the desired output of the link and click tracking.
Add the protocol to the beginning of the URL.
Unsubscribe links are handled differently within each ESP. If the unsubscribe link is not working try the following solution.
Depending on your ESP, check to see if the unsubscribe code is correct in your templates.
Check out the Unsubscribes Documentation for more information on each ESP.
View In Browser Link
When testing, the weblink view will not work in a preview send.
Send a real email to yourself, to test the link. Go to Customers, search for your email in the search box, click Send Email, and select the template with the link.
The weblink view is not working.
The code for a weblink view should look something like the following.
Copy and paste this code and test in your emails.