Sendwithus stores email logs for 90 days before deleting them. This means when searching through the Email Logs page, using the API to retrieve a log, or viewing emails sent to a customer on a Customer’s page, logs older than 90 days will not be available.
Storing logs with Webhook Relay
Webhooks come from your ESP (Email Service Provider) and contain relevant data about your email events. You can direct these webhooks to an endpoint of your own with Sendwithus’ Webhook Relay, which adds additional Sendwithus specific data to each webhook. This way you can receive webhooks for storage in your own data warehouse and keep log data longer than 90 days.
Can older logs be restored?
No, logs older than 90 days are removed from Sendwithus and cannot be restored.